Privacy Policy
This Privacy Policy explains how Cultural Voyages processes personal data in connection with its website and private culinary and market tour services. It applies to information collected before, during, and after a booking inquiry.
This summary highlights how to navigate the information provided in this policy.
Contact Information
Your Rights
Subject to legal limits, you may request access to your data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances and withdraw consent where processing is based on consent.
How to Make a Request
To protect privacy, we may ask for information needed to verify your identity before acting on a request. If a request is complex or repetitive, we may need additional time or may decline it where the law permits.
Data Retention
We keep personal data only for as long as needed for booking administration, customer support, accounting, legal compliance, and dispute handling. When data is no longer required, it is deleted, anonymized, or archived in a restricted form where appropriate.
Policy Updates
This policy may be updated to reflect changes in our practices, website features, or legal requirements. The revised version will apply from the date it is posted, unless a different effective date is stated.
Data We Collect
We may process identification and contact details, booking and payment information, group size, requested dates, dietary information, language preference, meeting-point details, and communications related to the tour. We may also process limited technical data such as device, browser, and usage information when you use the website.
Sources of Data
We receive data from website forms, email, phone, and other direct communications. We also obtain information from payment-related records, booking confirmations, and technical logs generated when the website is used.
Types of Cookies
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the website is used. Cookies may be session-based or persistent, depending on their function.
Cookie Controls
You may block or delete cookies through your browser settings. If you do so, some website functions may not work as intended, including form handling and basic preference storage.
How We Use Data
We use personal data to respond to inquiries, manage bookings, confirm dates and group details, collect dietary and language preferences, coordinate meeting-point arrangements, process payments, provide the guided experience, handle customer support, maintain records, improve website performance, and meet legal or accounting obligations.
Service Providers and Partners
We may share data with service providers that support website hosting, communications, payment processing, booking administration, and technical maintenance. Where a tasting venue, guide, or other operational partner needs information to confirm a booking or deliver the experience, we share only the details necessary for that purpose.
Legal Disclosures
We may disclose personal data where required to comply with law, lawful requests, court orders, tax obligations, or to protect our rights, guests, or operations. We may also share information when needed to prevent fraud or address security incidents.